I Have Always Used A Face-To-Face Interpreter, How Does Telephone Interpreting Work?

At Absolute Interpreting and Translations, we offer high-quality Telephone Interpreting Services at very competitive rates. We understand that there will be many scenarios whereby scheduling a face-to-face interpreter is simply not feasible. Essentially, telephone interpreting involves consecutive interpreting over the phone rather than face-to-face. Our Telephone Interpreting Service positions as an effective solution when people, who do not share a common language, need to have a discussion. But if you are a client who has a preference over, or regularly uses one of our interpreters, then we can allocate them to you as your Personal Telephone Interpreter. Possible scenarios when Telephone Interpreting can be employed are:
  • During a global pandemic (e.g. COVID-19)
  • Emergency medical appointments
  • Unplanned or emergency police reportings
  • Court proceedings
  • Council meetings
  • International business meetings

Who Will Answer The Call And Can I Choose My Telephone Interpreter?

We want our clients to feel comfortable and confident with us, our services and with all of our interpreters. We understand that it can be rather unnerving to schedule a telephone interpreting session and to not have any idea as to who will be on the other end of the line. With our simple yet effective solution, you will no longer have to ponder as to which interpreter will answer your call. At Absolute, we can assign Personal Telephone Interpreters to fulfil all of your interpreting requirements. Our service will, therefore, give you instant and direct access to your usual and trusted face-to-face interpreter(s). So, if you require a telephone interpreter, please do not hesitate to inform us if you already have a preferred professional set in mind.

How Is It Beneficial To Have A Personal Telephone Interpreter?

At Absolute Interpreting and Translations, we strongly believe that you will profit from a Personal Telephone Interpreter. At your request, we can assign your usual and trusted face-to-face interpreter(s) as your new telephone interpreter. This will, in turn, guarantee that your demands will be successfully met. This is due to the fact that your Personal Telephone Interpreter will already be aware of your personal and individual expectations and they will, therefore, be able to deliver accordingly.  

Are Your Face-to-Face Interpreters Qualified To Be Telephone Interpreters?

Now, you may be wondering whether your regular face-to-face interpreters are qualified or experienced enough to deliver faultless services even over the phone. At Absolute, one of our core values is to ensure high-quality and accessible services, and we achieve this by helping our interpreters to hone their current skills while extending their overall skillsets. We provide, for all of our trusted and dedicated interpreters, a variety of regular training courses, one of which develops telephone interpreting competencies. As a result, your Personal Telephone Interpreter will possess all the necessary skills and knowledge required to deliver an exceptional telephone interpreting experience. Additionally, prior to working with us, it is mandatory to sign an NDA (non-disclosure agreement) and this is because we want to protect the confidentiality of your highly sensitive information and discussions. For these reasons, we are proud to say that all of our interpreters are impartial and professional, meaning that you can be confident that they will deliver precise messages without any judgement.    

Book Your Personal Telephone Interpreter

We provide cheap Personal Telephone Interpreting Services in Birmingham without compromising on quality. This service is also available in London, Manchester, Essex and many other cities across the UK. If you would like to contact us, please call us at +44 (0)121 356 3229 for more information and a member of our team will gladly answer all of your questions. Alternatively, you can email us at: enquiries@absolute-interpreting.co.uk

Book Your Personal Video Interpreter

However, if Personal Telephone Interpreting is not the service that you are looking for, then we would like to inform you that we also provide high-quality Personal Video Interpreting Services in Birmingham, London, Manchester and in many other cities across the UK.